Softtek Bogota, D.C., Capital District, Colombia Onboarding Specialist At Softtek Colombia, we are hiring the best talent to be part of our team. If you have at least +5 years of experience in this role, it's your time! Requirements: Experience in onboarding, HR operations, or IT access management. Knowledge of Identity and Access Management (IAM) and security best practices. Strong organizational and communication skills. Experience with HR and ITSM tools (ServiceNow, Workday, etc.) will be a plus. Onboarding Specialist (JML process). Responsibilities Oversee and manage the JML (Onboarding, Transferring, and Offboarding) process, ensuring efficient onboarding, internal transitions, and offboarding. Collaborate with HR, IT, and Security teams to optimize user access. Ensure compliance with security policies and access management best practices. Maintain and improve onboarding and offboarding workflows to improve efficiency and user experience. Track and report on key metrics related to JML process performance and compliance. Document and maintain process guidelines, ensuring compliance with company policies. Required Languages English Advanced 80-95%. Location Hybrid, Colombia. Seniority level Mid-Senior level Employment type Full-time Job function Information Technology Industries IT Services and IT Consulting #J-18808-Ljbffr