Role Purpose Lead the transformation of employee experience (EX) within the organization, ensuring that the adoption of SAP SuccessFactors and other HCM solutions is intuitive, efficient, and user-centered. Apply design thinking and customer-centric design methodologies to optimize HR processes, fostering a seamless digital experience aligned with the organizational strategy. Key Responsibilities - Design and optimize the user experience in digital HR processes, ensuring platforms like SAP SuccessFactors are intuitive, efficient, and aligned with talent needs. - Apply process reengineering in HR through design thinking and user-centered design to improve HCM tool accessibility and usability. - Map and enhance employee journeys across digital platforms, including onboarding, performance, development, and compensation. - Implement digital communication and engagement strategies to facilitate the adoption of SuccessFactors and promote effective interaction with the platform. - Work in synergy with HR, IT, and Change Management to ensure a digital experience aligned with organizational culture and strategic goals. Role Requirements Education: - Degree in Organizational Psychology, Business Administration, Human Resources, or related fields. - Certifications in Design Thinking, UX/UI, or Process Reengineering (Lean, Six Sigma) are highly valued. Experience: - 5+ years in roles related to Employee Experience, HR Digital Transformation, or HR Process Reengineering. - Experience implementing and improving HCM platforms (SAP SuccessFactors, Workday, Oracle HCM) with a user experience (UX/UI) focus. Technical Skills: - Experience in design thinking and user-centered design applied to digital HR experience. Languages We Offer Contract Type: Fixed-term Contract (3 years) We Want to Meet You! At CAF, we foster challenging work environments where every individual can contribute their talent and knowledge, grow personally and professionally, and drive new and better ways of doing things. We are all CAF—united by a shared purpose: to improve the quality of life in the region. Are you inspired by our mission? Today, you have the opportunity to be part of it. If you identify with this profile and are interested in participating in the selection process, please apply. At CAF, we promote ethnic and racial diversity, gender equity, and the inclusion of persons with disabilities and other diverse groups. We would be delighted to receive your application. The deadline to apply is May 25 at 11:59 PM CST #J-18808-Ljbffr