(Fluent English) Customer Support Consultant (Colombia) (Fluent English) Customer Support Consultant (Colombia) 3 weeks ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Passionate about the world of tech? What if you had a chance to be a part of the world's leading SaaS, Software, or Hardware solutions? Passionate about the world of tech? What if you had a chance to be a part of the world's leading SaaS, Software, or Hardware solutions? Join our Customer Support Consultant team today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach. Excited? Let's see what it takes What you will do: Provide exceptional customer support via calls, chats, and emails Keeping things run smoothly across the platforms and with vendors Build positive and long-lasting relationships with customers Meet team KPIs Always be up-to-date with cutting-edge technology Securely work with customers' sensitive information Apply the latest and greatest customer happiness practices Maintain working knowledge of our client's products and services Communicate with developers and other departments of various IT companies What you need to succeed in this role: Excellent English skills (at least C1 for both spoken and written) Experience in customer service Analytical and research skills Positive and responsible attitude Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps-download and 40 Mbps-upload) Will be a great plus: Experience with CRM systems Benefits and Perks: Flexible schedule Opportunity to work fully remote Inclusive international environment Compensation in USD Good bonuses for referring friends Paid intensive training and probation Work-life balance Responsive management interested in your growth and long-lasting cooperation Greenhouse conditions for self-development Who we are: SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe. We work with clients from over 30 countries and speak over 60 languages. Since 2010, we've become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world. We treat our team like our clients, surrounding them with unlimited care, an individual approach, and a wholesome positive experience. We welcome people with various backgrounds and experiences. Grab the chance to join us and send your CV in English , pointing out your outstanding skills! Visit our website: www.supportyourapp.com DISCLAIMER We are a multinational company with unbiased views. The assessment of candidates is not affected by such characteristics as race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of opportunities and benefits. Seniority level Seniority level Associate Employment type Employment type Full-time Job function Job function Customer Service Industries Hospitals and Health Care, Non-profit Organizations, and Government Administration Referrals increase your chances of interviewing at SupportYourApp by 2x Get notified about new Customer Support Advisor jobs in Bogota, D.C., Capital District, Colombia . Bogota, D.C., Capital District, Colombia 18 hours ago Bogota, D.C., Capital District, Colombia 3 weeks ago (English and Spanish) Customer Support Consultant, hospitality (LATAM) Bogota, D.C., Capital District, Colombia 2 weeks ago Bogota, D.C., Capital District, Colombia 3 weeks ago Customer Service Representative (Latin America) Bogota, D.C., Capital District, Colombia $760.00-$980.00 1 week ago Bogota, D.C., Capital District, Colombia 1 month ago Senior Customer Success Manager (Podcasts) Bogota, D.C., Capital District, Colombia $800.00-$1,300.00 3 weeks ago Bogota, D.C., Capital District, Colombia 2 weeks ago Bogota, D.C., Capital District, Colombia 1 month ago Case Outcome and Client Experience Coordinator Bogota, D.C., Capital District, Colombia 2 weeks ago Bogota, D.C., Capital District, Colombia 1 day ago (fluent German & English) Customer Support Consultant, remote (Luxury Brand) Bogota, D.C., Capital District, Colombia 1 month ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr