Job Overview Globant Commerce Studio is a leading digital transformation agency, specializing in commerce and customer experience. We are seeking a highly skilled program manager to lead complex digital projects for our key clients. Key Responsibilities: 1. Strategic Alignment: Ensure decisions align with business and digital strategies, maintaining successful outcomes through effective processes and mechanisms. 2. Program Governance: Develop and maintain the overall program schedule, ensuring scope management plan is documented and followed. 3. Stakeholder Management: Build strong relationships with stakeholders, understanding client business, processes, and procedures to ensure project success. 4. Capacity Planning: Control capacity planning and updates, ensuring robust onboarding plans for new team members. 5. Risk Management: Proactively manage client communications and expectations, collaborating with internal teams to control quality and suggest process improvements. 6. Agile Project Methodologies: Apply Agile principles effectively to drive project delivery and collaboration. 7. Financial Management: Manage the financial plan and collaborate with vendors to ensure project success. 8. Continuous Improvement: Focus on ongoing improvement in people, processes, and technology to drive excellence. Qualifications: - Minimum 5 years of relevant web/application project management experience. - Deep understanding of project management within the commerce domain. - Proven track record of completing complex digital transformation projects, leading teams of 20+ from discovery to GoLive. - Experience managing complex deliveries with multiple vendors as a prime vendor manager. - Experience mentoring project managers and developing career paths. - Ability to assess, improve, and formalize delivery processes. - Excellent client-facing and internal communication skills. - Strong presentation and negotiation skills. - Fluency in English. - Solid organizational skills. - People management skills. - Deep understanding of managing projects within Team, Material, and Fixed Price models. - Project Management Professional (PMP) / PRINCE II certification is a plus. Working at Globant Commerce Studio - Collaborate with experts who create revolutionary solutions. - Impact large-scale global projects. - Develop your career in our Studios, focusing on the latest technologies and trends. - Grow your career across multiple industries. - Work in your preferred city and enjoy cultural exchanges. - Choose your career path with over 600 ongoing projects. - Be part of an agile team working directly with customers, with opportunities to increase speed, quality, and autonomy.