Join us at Rappi, a company revolutionizing how we perceive time and opportunities! We see possibilities where others see problems, proximity where others see distance, and adrenaline where others feel pressure. Become part of a team where everyone is capable of everything, with equal opportunities regardless of gender identity, race, religion, nationality, age, disability, training, or experience. Interested in making a difference? Discover how you can deliver magic with us through your Rappi mission. Impact on our ecosystem: You will provide specialized support to our commercial partners regarding contractual changes, payments, and related requests. This role demands analytical skills, attention to detail, and a strong focus on customer service to ensure a smooth, timely, and effective experience for our restaurant vertical partners. As part of Rappi, your responsibilities will include: - Analyzing, managing, and resolving escalated requests related to contractual changes and payments. - Updating and managing contractual changes and card setups via Zoho CMS in accordance with legal and operational guidelines. ... (continue with the rest of the responsibilities and requirements in a similar structured manner) ... For more information, visit our website and check our reviews on Glassdoor . We look forward to building and delivering magic together! #Rappi #J-18808-Ljbffr