About Lumen The Role Responsible for designing a circuit path across the company network with an enhanced knowledge and understanding of the network architecture and routing configurations. Within the design responsibilities, accountable for producing an accurate design layout record that applies a proficient understanding of the products and their specifications offered by the company and the scope of work requested on a customer order meets the product criteria, as well as having in-house parts/equipment available for consumption and delivery to the end user. Responsible for writing and solving for process and procedural gaps, and bringing closure to problematic orders. The Main Responsibilities - Meets program objectives on assigned tasks. - Solves difficult problems requiring independent action, initiative, and creativity. - Designs electronic software or electro-mechanical subsystems or components. - Verifies software and/or electro-mechanical products. - Assists engineering staff in building and testing prototypes and systems. - Performs functional testing, debugging and repairs of products. - Installs, repairs, modifies or performs preventative maintenance of equip. and other products. - Plans day-to-day production within established goals. - Develops production plans and schedules. - May include leading other employees or contractors. - Associate’s Degree in a technical field/capacity preferred - Requires a highly motivated and solutions driven individual that desires to expand their knowledge, as well as exhibits creativity and originality - Knowledge of ring configurations and network routing - Knowledge of basic metro gear/equipment - Lucent/Fujitsu/Cienna/Alcatel/Cisco - Adapts and thrives in a fast-paced, multi-faceted environment - Manages/facilitates issues to resolution - Demonstrated effectiveness to escalations/urgent-related matters - Knowledge of bandwidths from DS1 to OC192 and including ethernet VT1/STS configurations - Reliable/Ability to work overtime as necessary - Strong written and verbal communication skills - Attention to detail and accuracy - Proven display of being energetic, positive, and having a customer-focused attitude - Team oriented - able to work well with others in a professional environment - Advanced problem solving skills - ability to facilitate issue resolution - Experience in writing process documentation and implementation preferred This is not a work from home position What to Expect Next Requisition #: 292891 EEO Statement We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. Disclaimer