Job Description: C.H. Robinson is looking for an Associate Global Forwarding Agent to join our team. In this role, you will dive into the world of global forwarding operations, mastering essential concepts and terminology while embracing our company's goals and values. You will build your industry and organizational skills, gaining hands-on experience by managing small to medium-sized customer accounts. Key Responsibilities: - Maintain Operational Excellence: - Understand processes, documentation, and terminology involved in international shipping from time of purchase order issuance through delivery of the cargo - Apply basic industry knowledge to respond to customer requests - Learn and Execute/Coordinate tasks on shipments to meet all customer SOP requirements - Ensure high-level data integrity within shipments: acknowledgement of shipment details, INCOterms, routing, dates, documents, etc. - Facilitate Relationships: - Communicate clearly, timely, and effectively with Customers, CHR offices, Agents, and Outside Vendors - Promote a positive working relationship for all team members - Other Activities: - Ensure customer SOPs are maintained and adhered to - Perform other duties or responsibilities as assigned according to the team and/or country specific requirements