Drive Efficiency and Innovation We are seeking a talented professional to join our team as a Process Automation Specialist. In this role, you will have the opportunity to harness your skills and experience in automation technologies to drive business growth and improve customer centricity. About the Job The successful candidate will be responsible for identifying and implementing intelligent automation opportunities across all pillars of the organization, particularly Customer Care related processes. You will work closely with business stakeholders to identify process requirements and solutions that can be leveraged for automation. - Identify and implement intelligent automation opportunities to grow efficiency and accuracy - Help stimulate and build a strong pipeline of automation opportunities globally - Participate in discovery sessions with business stakeholders to identify process requirements and solutions - Actively support leveraging and standardizing processes through automation - Properly capture value created by automation and make improvements transparent Requirements To succeed in this role, you will need: - A university degree in engineering or business - 4+ years' experience in process automation - Skill in scripting languages and information technologies (Python, C#, VBA) - Working knowledge of SAP/S4Hana, preferably - Knowledge in Automation Anywhere, Power Automation - Lean and Continuous Improvement methodologies, preferably SCRUM - Customer focus and ability to gather the voice of the customer What We Offer In return for your skills and experience, we offer: - A hybrid model of work (3 days in office) - An attractive benefits package including Employee Stock Purchase Plan and Employee Assistance Program - A team-oriented company culture