🌐 Technical Support Specialist – Barranquilla (On-site) | $3,300,000 COP Start Date: June 25th, 2025 Training Period: June 25th – July 25th | Monday to Friday | 8:00 AM – 6:00 PM OCP Period: July 28th – August 1st | Monday to Friday | 8:00 AM – 6:00 PM Schedule after nesting: Rotating shifts within 7:00 AM – 11:00 PM | 45 hours/week | 2 days off We’re looking for Tech-Savvy professionals in Barranquilla to join our Technical Support team and provide multichannel support (email & calls) for a global communications tools company. If you’re passionate about technology, enjoy solving problems, and want to grow in a dynamic, well-structured environment—this is your opportunity! 💼 Position Details: • Location: On-site only – Puerto Digital, Carrera 67B #48-07, Barrio Modelo, Barranquilla • Salary: $3,300,000 COP/month • Contract Type: Indefinite • Work Schedule: Rotating shifts between 7:00 AM and 11:00 PM, Monday to Sunday (2 days off) 🎓 Requirements: • English Level: B2+ (Advanced) • Strong technical knowledge and the ability to handle complex support issues • Experience or knowledge in: • Basic Troubleshooting • HTTP, HTTPS protocols • APIs, DNS, JSON files, Webhooks • Java / Javascript • Excellent communication and customer service skills • Problem-solving mindset and team collaboration • Preferred: Technical certifications (e.g. CCNA or similar) 🎁 Benefits: • Monthly meal allowance (starting from month 4) • On-site medical services: general medicine, nutrition, and more • Tenure bonus of $500,000 COP after your 1st full year • 2 additional balance days off on top of your 15 legal vacation days • A collaborative, growth-driven workplace supporting a major global tech company 📢 Important: All applicants must be available to work full-time, on-site in Barranquilla, with flexibility for rotating shifts. Ready to be part of a growing tech team and develop your technical career? Apply now and join us!