You are the first impression that our clients get, so it is imperative that you have/are: - Excellent communication and interpersonal skills - A positive attitude and willingness to see the intake process through from inception to completion - Goal oriented, organized, and tech savvy - Minimum of a full year of sales experience - Experience working in a law firm is a plus but not required Your duties and responsibilities: - Nurture leads by following up with potential clients - Send retainer agreements - Follow up with clients and answer questions - Facilitate client-onboarding process - Set up new client files - Ensure client satisfaction - Communicate with clients and update client portals Bonus if you have: - Lead Docket and/or File Vine experience - Previous intake experience - A smile in your voice Benefits Include: - Weekly bonus and incentive plan - Paid holidays - PTO - Positive work environment - Monday-Friday 5pm to 10 pm EST - Saturday-Sunday 8am-5pm EST This is a great opportunity for the right person. Send in your resume, and in your cover letter, please include what part of the job sounds most appealing to you. Tipo de puesto: Tiempo completo Horas previstas: 40 por semana Application Question(s): - What is your desired hourly pay? **Experience**: - Customer Service: 1 year (required) **Language**: - English (required)