On behalf of Tipalti , SD Solutions is looking for a talented Payment Operations Specialist to join a fintech unicorn! SD Solutions is a staffing company operating globally. Contact us for more details about the benefits we offer. Responsibilities: Monitor and verify the smooth operation of the Tipalti payments platform. Collaborate with Tipalti’s engineering team to troubleshoot and resolve operational issues promptly. Coordinate with Tipalti’s partners to address operational issues efficiently. Provide operational and technical support to Tipalti’s internal teams. Share product feedback with Tipalti’s Product and R&D teams to enhance the platform’s quality and efficiency. Requirements: Bachelor’s degree in Economics, Business Administration, Finance, or related fields demonstrating analytical skills. At least 2 years of experience in payment operations, bank operations, or transaction processing. Preferred: 2+ years in operational or technical support within a SaaS or Fintech environment. Strong analytical thinking to resolve time-sensitive payments issues. Ability to read and understand HTML code, API calls, etc. – advantageous. Proficiency in Excel, including pivot tables and lookup functions (preferred). Experience with CRM systems like Salesforce or Zendesk is a plus. Passionate about customer support and advocacy. Excellent communication skills, both written and oral. Detail-oriented and well-organized. Ability to thrive in a fast-paced, deadline-driven environment. About the company: Tipalti is a global payables automation platform offering cloud solutions to scale and automate international payables operations. The startup has raised $565M in funding. By applying, you agree to our Privacy Policy. Review it here . For questions, contact us. #J-18808-Ljbffr