★ PLEASE SUBMIT YOUR CV IN ENGLISH ★ Project Manager – Telecom Services Location: Bogotá, Colombia Position: Full-Time Compensation: Between $1,500 – $2,500 USD monthly Job Overview: We are seeking a proactive and results-driven Project Manager to join our team. This role will oversee end-to-end VoIP and ISP project execution, ensuring on-time delivery, adherence to quality standards, and high client satisfaction. The Project Manager will lead cross-functional teams, manage timelines, and serve as the primary point of contact for internal and external stakeholders. Ideal candidates will have expertise in telecom, strong leadership abilities, and a passion for structured, high-impact project delivery. If you are extremely organized, pay attention to the smallest details, very structured in your day-to-day, and goal-driven—this is the place for you! Key Responsibilities: Project Leadership: - Manage the full lifecycle of VoIP, ISP, and network deployments across multiple clients and locations. - Develop detailed project plans, track milestones, and adjust schedules as needed to meet deadlines. - Lead cross-functional teams, including field technicians, provisioning, engineering, and support teams. Client & Vendor Engagement: - Act as the primary point of contact for clients throughout the project lifecycle. - Handle escalations, resolve technical delivery issues, and ensure client satisfaction. - Collaborate with ISPs, hardware vendors, and third-party tech partners to ensure smooth project execution. Service Delivery Oversight: - Ensure service delivery aligns with SLAs, quality standards, and operational goals. - Standardize and continuously improve delivery processes, documentation, and workflows. - Drive onboarding of new services and ensure a smooth transition from installation to support. Reporting & Communication: - Provide regular updates to leadership and stakeholders regarding project status, risks, and key performance indicators (KPIs). - Maintain accurate project documentation within project management (PM) and CRM systems. Table Stakes: - 3–5 years of experience in telecom project management and/or service delivery. - Proven ability to manage technical rollouts at scale—multi-site VoIP, ISP, or network installations. - Strong organizational, leadership, and client-facing communication skills. - Experience coordinating with ISPs, VoIP providers, and field service technicians. - Familiarity with networking concepts (e.g., firewalls, routers, switches). Opportunity Landscape: - Exceptional growth opportunity to make a significant impact while supporting multiple companies. - Chance to build a strong professional reputation working with high-performing leadership teams. - Performance-based bonus and profit-sharing opportunities. - Competitive salary, benefits, and a dynamic, fast-paced company culture. Compensation & Benefits: - Base Salary: $1,500 – $2,500 USD monthly. - Paid Time Off (PTO): - Staff earn 1 PTO day per quarter and 2 PTO days in the final quarter, totaling 5 PTO days per year . Observed Public Holidays: - New Year's Day - Good Friday - Memorial Day - Independence Day - Labor Day - Thanksgiving Day - Christmas Day Recognition Programs: - Excellence Fund: $6,000 USD award vested after completing 2 years of service. - Eligible to continue earning $6,000 annually by maintaining outstanding performance. - Fund withdrawals available after 5 years of continuous employment. Additional Benefits: - Holiday cash back gifts - Recognition awards - Health insurance for LATAM-based employees Other Requirements: Clear Communication in English: - Must demonstrate fluency in both written and verbal English. - Able to participate in meetings, write emails, and collaborate effectively with U.S.-based teams. Previous Experience Working with U.S. Companies: - Familiarity with U.S. work culture, time zones, communication expectations, and accountability standards is required. This is an on-site position based in Bogotá, Colombia. #J-18808-Ljbffr