**Key Accountabilities/Duties & Responsibilities**: - Should be capable of doing Root Cause Analysis on a problem. - Must know the Network fundamentals, general network setup and device configuration. - Extensive knowledge on Active Directory, Management and Implementations. - Prepare & Implement Preventive Maintenance Schedule for all IT hardware & Software. Manage leadership in the establishment of project scope, technical strategy, cost, budget and staff support requirements with new IT initiatives. - Prepare Policy & Procedures for the IT Department and for the user department. - Managing Disaster Recovery Process and ensuring regular daily backup is taken. - Antivirus setup and day to day support. - Able to plan, assign and take the report from the IT team. - Identifies and implements solutions to user challenges and concerns associated with the use of personal computer equipment. - Ensure that policies and procedure relating to PCI compliance are updated. Maintains a system error / progress logbook and deals with reported problems.Responsible to ensure that IT Audit points are implemented as per relevant Standard operating Procedures. - Monitors and maintains proper inventory of hardware and software license. Is aware of IT Security Policies and ensures implementation through regular staff training. Keep updated with latest hotel technology and security risks on a regular basis. - Able to perform other IT or Systems related task assigned by the management. **Essential qualifications for the role are**: - Good communication skills, leadership skills and the ability to work under presssure are essential to succeed in the role.