Capgemini Bogota, D.C., Capital District, Colombia FBS Production Support Analyst Capgemini Bogota, D.C., Capital District, Colombia 1 week ago Be among the first 25 applicants Our Client is one of the United States' largest insurers, providing a wide range of insurance and financial services products with gross written premium well over US$25 Billion (P&C). They proudly serve more than 10 million U.S. households with more than 19 million individual policies across all 50 states through the efforts of over 48,000 exclusive and independent agents and nearly 18,500 employees. Finally, our Client is part of one the largest Insurance Groups in the world. Location: Mexico / Brazil / Colombia (Remote/Hybrid). Preferred: Availability to work PST. Essential Job Functions Provides expertise in the design and functionality of business applications Understands customers' business processes and products and how best they can be supported by the application systems Reviews and validates the detailed technical design for business applications provided by the supplier to ensure alignment with business requirements Performs quality review checks on project deliverables Validates suppliers estimates Performs impact analysis of application changes across various components, holding an end-to-end view of the system Estimates Rough Order of Magnitude for the level of effort/cost of new application functionality Specifies / recommends integration and parallel testing criteria Supports the implementation activities, troubleshooting system environmental issues, as required Acts as liaison between Business and IT, as assigned Supports users in building Business Case, including cost / benefit analysis, risk assessment, project scope, and development of a high-level plan Requirements 4 years of experience in application development / testing or business / system analysis role or 2 years as an Application SME Level I / Application Operations (production support) High school diploma or equivalent required. Bachelor's degree preferred or equivalent, relevant experience High intermediate / Advanced English skills Software / Tool Skills SQL JAVA Dialogflow CX experience Service Now, Dynatrace or Rally Guidewire Claim Center- Entry level Other Critical Skills Application architecture Integration REST web services Communication and leadeship Experience: Minimum: 1-3 years in relevant fields Preferred: 4-6 years Education: Minimum: Bachelor's Degree in a relevant field Language : Fluent in English Other Critical Skills Application architecture - Intermediate Application Operations (Production Support) Integration - Intermediate Communication and leadership Collaboration - Intermediate Problem solving skills - Intermediate Benefits This position comes with competitive compensation and benefits package: Competitive salary and performance-based bonuses Comprehensive benefits package Career development and training opportunities Flexible work arrangements (remote and/or office-based) Dynamic and inclusive work culture within a globally renowned group Private Health Insurance Pension Plan Paid Time Off Training & Development About Capgemini Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 340,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group €22.5 billion in revenues in 2023. Seniority level Seniority level Associate Employment type Employment type Full-time Job function Job function Other Industries IT Services and IT Consulting Referrals increase your chances of interviewing at Capgemini by 2x Sign in to set job alerts for “Production Support Analyst” roles. Bogota, D.C., Capital District, Colombia 3 months ago Bogota, D.C., Capital District, Colombia 2 days ago Bogota, D.C., Capital District, Colombia 10 months ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr