About us:ARRISE powers Pragmatic Play, a leading supplier of player-favourite content to the iGaming industry.We are a software development and services company delivering end-to-end digital solutions. Headquartered in Gibraltar with offices around the world, including Malta, Romania, India, Canada and Bulgaria, we are a global team of over 4,000 talented individuals with decades of experience across multiple industries and professions. Together, we form a cross-functional powerhouse that is driven to deliver.This role is with the ARRISE group powering Pragmatic Play.Responsibilities:Supervises, motivates and coaches the Company’s personnel working in the operation department;Monitors staffing levels to ensure that games and tables are adequately staffed for each shift, arranging staff rotations and days off, and locating substitute employees, as necessary;Enforces all game policies and procedures as established by the Company;Takes initiative for improvements of the operations and delivery of general feedback from the staff, the players, and the licensees;Reviews activity reports and financial statements to determine progress and status in attaining objectives and revises objectives in accordance with current conditions;Acts in a professional manner to maintain an orderly atmosphere in the facility;Evaluates performance of managers for compliance with established policies and objectives of the Company and contributions in attaining objectives;Requirements:At least 2 years of previous experience in an Operations Management role;Previous experience in managing teams with over 200 employees and a significant volume of new employees is a plus;Basic financial knowledge and experience in budgeting;People manager, able to maintain and develop a team from scratch;Strong emphasis on quality assurance and leadership;Empathetic, flexible, and proactive personality;Good negotiation skills, able to support and build good working relationships with people at all levels;Ability to work on a flexible schedule in shifts of 9 hours, including breaks if necessary (day, mid-day, night, weekend, holidays);PC literate;Excellent verbal and communication skills in English and in another agreed language as a plus.What we offer in exchange:Grow with ARRISE | Learning Hub—personalized learning, gamified growth, and endless career development at your fingertips.Competitive salary.Home & Emergency Medical Assistance Plan.Free daily lunch.Gym.International work environment.Opportunities for advancement to higher positions in online casino. #J-18808-Ljbffr