Ensuring Excellence in Live Casino support with Unmatched Quality Control. ARRISE sets the benchmark for service delivery and excellence in the iGaming industry. What makes ARRISE different? - We’re more than a company—we’re a community of over 6,000 driven professionals, with offices across Gibraltar, Colombia, Canada, India, Malta, Romania, Serbia, UAE and beyond. - We partner with industry leaders like Pragmatic Play, delivering world-class gaming experiences to players everywhere. - We don’t just build products—we build opportunities, invest in our people, and foster growth at every level. Role Description: We are seeking a meticulous and dedicated individual to join our team as a QC Specialist with Portuguese. In this role, you will be responsible for ensuring the highest quality standards across all company products, with a particular focus on live casino offerings. You will perform live assessments, monitor technical aspects, and ensure that all quality control procedures are strictly followed. Responsibilities: - Product Quality Assessment: Conduct live assessments of all company products, ensuring adherence to quality standards. - Performance Reviews: Evaluate the performance of dealers and presenters to ensure they meet the company’s quality standards. - Issue Reporting: Identify and report any discrepancies or deviations from approved quality standards to the appropriate teams. - Technical Monitoring: Ensure the live studio equipment is functioning flawlessly through regular technical checks. - Quality Procedures Compliance: Follow and enforce all Quality Control Department policies and procedures for live casino products. - Live Monitoring: Continuously monitor live products to ensure quality standards are consistently met. Candidate Requirements: - Experience with Live Casino Technology: Familiarity with the specific technology and equipment used in live casino environments. - Knowledge of Industry Regulations: Awareness of industry regulations and standards related to live casino operations. - Attention to Detail: High level of accuracy and problem-solving abilities, with a focus on quality. - Technical Skills: PC literate with advanced knowledge of Microsoft 365 and other relevant software. - Communication Skills: Strong interpersonal and communication skills, both verbal and written. - Language: Proficient in English and Portuguese, excellent written and verbal communication. Nice to have: - Time Management: Strong time management skills, with the ability to produce quality work both independently and as part of a team. - Adaptability: Ability to thrive in a fast-paced environment and adapt to changing circumstances. What we offer in exchange: - Grow with ARRISE | Learning Hub—personalized learning, gamified growth, and endless career development at your fingertips. - Competitive salary. - International work environment. - Opportunities for advancement to higher positions in online casino. As soon as our operation goes live: - Home & Emergency Medical Assistance Plan - Free daily lunch - Gym Ready to Elevate Your Career? Join ARRISE Today!