Optimize complex sales and service processes for our global customers, presenting findings and recommendations to IT managers and executives. Job Description: We are seeking an experienced Order to Cash Consultant to join our team. As a key member of our Premium Hub-Centre of Expertise, you will be responsible for analyzing the end-to-end sales and service process of our customers, identifying areas for improvement, and providing recommendations to optimize business processes. Your primary focus will be on supporting functional design validation workshops, identifying risks, and providing recommendations to optimize system automation, system landscape, and investment protection. You will also be involved in customer implementations, best practices for business processes, and ideas for improving customer productivity and satisfaction. Additionally, you will conduct deep root cause analysis with technical and programming skills, provide solutions, and deliver services in complex environments for specific fields/areas. Critical customer escalations and driving critical issues to resolution will also be part of your responsibilities. Key Responsibilities: - Support functional design validation workshops, identify risks, and provide recommendations to optimize business processes, system automation, system landscape, and investment protection. - Support customer implementations and best practices for business processes, ideas for improving customer productivity, providing high levels of customer satisfaction, and running an infrastructure that empowers customers to take advantage of new opportunities. - Conduct deep root cause analysis with technical and programming skills, provide solutions, and deliver services in complex environments for specific fields/areas. - Support critical customer escalations and drive critical issues to resolution. Requirements: - Minimum 7 years of industry and SAP product experience in one of the key areas such as – SAP S/4HANA Order to Cash or SAP ECC SD Module. - Hands-on experience with S/4HANA SD customizing and/or development tasks is a must. - Hands-on experience with SAP DRC (e-Documents) for Latin America Localization topics. - Must have end-to-end business process know-how with product knowledge in S/4HANA Order to Cash, Sales or Service. - Good communication and presentation skills to convince customers and other stakeholders based on facts. - Willingness to travel 30% in All Americas Region. - Quick learner with strong analytical and logical skills. - The ideal candidate will have at minimum a bachelor's degree in mathematics, Computer Science, or Engineering. Preferred Qualifications: - Functional / technical knowledge in any of the following areas is desired: Advanced Variant Configuration / Variant Configuration, Advanced Return Management, Advanced Available-to-Promise, Direct-to-Store Delivery / Last Mile Distribution for Direct Distribution, Pricing. - Understanding in programming including BTP-based development / solution extension, OTC data model, root cause analysis, and performance optimization is preferred. Language Skills: - English - Mandatory proficient spoken and written. - Spanish – Mandatory. - Portuguese - Optional.