Job Title: Production Support Manager Responsibilities: 8-14 years of Operations experience in a 24x7 high-availability production environment. Troubleshoot client issues using data analysis and project review . Strong problem-solving and debugging skills. Apply production upgrades and support products & technologies. Incident & Problem Management expertise. Experience working in an ITIL environment . Excellent communication and interpersonal skills . Support multi-product environments in ATM Switch, Card Management, and Web Banking Systems . Experience supporting Java applications and web technologies . Linux knowledge is an added advantage. Skillset Required: Team Leadership capabilities EFT Switch / ATM / POS support Card Issuance & Lifecycle Management Messaging - ISO8583 Payment Schemes - VISA/MC/Amex/Local Seniority level Mid-Senior level Employment type Full-time Job function Project Management and Information Technology Industries Human Resources Services #J-18808-Ljbffr