We are seeking a detail-oriented Training and Quality Manager to join our team at GroupCOS. The ideal candidate will have experience working as Chief or Manager in the BPO industry, with a strong understanding of quality customer treatment and brand loyalty. Requirements: 1. Professional certification 2. A minimum of 1 year of experience managing training and quality teams 3. Proficiency in English level B2+/C1 As a Training and Quality Manager at GroupCOS, you can expect: 1. A salary of $7,000.00 COP + performance bonuses 2. 42 hours per week, with 2 days off per week 3. 100% on-site work in Bogotá In addition to these benefits, we offer: 1. Laika membership after one month 2. Netflix/Spotify membership after one month 3. Prepaih healthcare membership after three months If you're a motivated and organized individual with excellent leadership skills, don't hesitate to apply for this exciting opportunity. About CUSTOMER OPERATION SUCCESS S.A.S.