At PriceSmart, we are redefining how technology empowers people. As the largest membership warehouse club operator in Central America, South America, and the Caribbean, we deliver scalable, secure, and efficient digital solutions that support a growing, diverse organization. PriceSmart is the original membership club and the largest in the region, working closely with members and suppliers to provide low unit prices on a curated selection of high-quality items and services while ensuring a reliable, safe, and engaging shopping experience. With over 47 clubs in 13 countries, PriceSmart serves more than 3 million members, offering a seamless omnichannel experience that integrates in-club and digital interactions, ensuring convenience, efficiency, and an enhanced member journey. Whats unique about this job (What you’ll do) The Workday HCM Functional Analyst is responsible for configuring and supporting key modules within Workday’s People Experience ecosystem, including Recruiting, Onboarding, Talent, and Learning. This role ensures HR business processes are scalable, compliant, and user-friendly across the employee lifecycle. Key Responsibilities: System Configuration & Support: Configure Recruiting, Onboarding, Talent, and Learning modules in Workday. Maintain job requisitions, onboarding workflows, learning structures, and review settings. Manage security roles and business processes tied to these modules. Issue Triage & Operational Excellence: Resolve issues related to job postings, onboarding, and learning assignments. Escalate complex system issues and identify root causes. Monitor trends and identify opportunities to optimize configuration. Testing & Documentation: Create and run test scripts for system releases and enhancements. Maintain documentation of updates, process flows, and audit records. Reporting & Data Quality: Validate data accuracy across candidate and employee lifecycle stages. Support talent reporting needs and KPIs in collaboration with analytics teams. Collaboration & Stakeholder Engagement: Translate business needs into system solutions in partnership with HR teams. Provide user support and documentation for process rollouts. Coordinate with other PIT analysts to ensure cross-functional module handoffs. Required Qualifications: Bachelor’s degree in Business, HRIS, Information Systems, or related field. Minimum 3 years supporting Workday HCM with experience in at least 2 modules (Recruiting, Talent, Onboarding, Learning). Experience in configuration, process management, and data validation. Bilingual in English and Spanish preferred. Skills & Competencies: Strong functional knowledge of HCM processes. Analytical mindset with attention to system usability and data integrity. Effective communicator and collaborator with HR stakeholders. Detail-oriented and experienced in multi-module testing environments. Both require Coding using XML, particularly via EIB and the Integration Builder. Strong understanding of the SDLC, the ability to advise IT teams on Workday-specific integration patterns, and familiarity with integration best practices. Broader coding experience (e.g., Python, JavaScript) Skills & Competencies: Strong analytical and problem-solving skills. High attention to detail and structure. Clear communicator and collaborative mindset. Strong documentation and testing discipline. Ownership-driven with a focus on operational excellence. Familiarity with version control practices and integration documentation standards Our Commitment We not only embrace and celebrate the diversity of our membership base and communities but also strive to achieve the same in our employees. At PriceSmart, we are committed to equal employment opportunity, regardless of race, color, religion, national origin, gender, sexual orientation, age, disability, veteran status, or any other class protected by applicable law. We are proud to be an equal opportunity employer. Get to know us PriceSmart was founded with a purpose: to inspire and impact the lives and businesses of our Members, our employees, and our communities through the ethical delivery of the best quality goods and services at the lowest possible prices. Throughout the years, we have constantly asked ourselves how we can do more and have a greater impact. We want to prove that we are a company that can grow, be profitable, and do good in the world, and we have learned that it takes a great organizational culture to achieve that goal. At PriceSmart, you can look forward to company events, anniversaries celebrating our employees with more than 20, or 30 years of tenure, volunteering and learning opportunities, and just a great company filled with curious, kind folks. Dreaming up and sharing ideas aren’t responsibilities reserved for certain teams or leaders; the challenge of building our own culture is on all of our shoulders. That sense of community and belonging keeps us excited to walk through the door every day, wherever that door may be, in any of our 13 countries. #J-18808-Ljbffr