Our Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results. Job Title Senior Project Manager, Marketing Overview: Senior Project Manager, Creative Studio The Global Business Services Center Service Management team is built upon strong contributors with leadership abilities, consulting mindsets and strong project management skills. The group acts as an internal consultant supporting the Shared Services Organization and key Mastercard stakeholders. Role: - Work closely with the Creative Studio to intake requests, validate expected deliverables, schedule, and monitor projects from start to finish. - Coordinate project completion through ongoing communication, relationship development and teamwork - focusing on collaboration and driving toward strategic priorities. - Assist in working through scheduling conflicts and creative allocation. - Take responsibility for the data integrity, organization, and maintenance of core content for project status and deliverables. - Identify and escalate potential risks, delays, or conflicts, and adjust workflow to meet demand and team capacity. - Ensure continuous improvement of team processes and drive innovative use of resources. - Proactively communicate the status of upcoming milestones and open action items with the creative team and stakeholders, while adjusting schedule to accommodate last minute urgent requests and reset priorities. - Develop, run, and distribute status and progress reports to update leadership and project team members. All About You: - Experience in large-scale, cross functional initiatives - Comfortable in a fast-paced environment with competing priorities and deadlines - Strong commitment to quality control with focus on data integrity and compliance - Capable of determining priorities, goals and objectives of work functions assigned. - Ability to take ownership of a project and successfully manage it from start to finish. - Excellent communication (written, oral and presentation) and interpersonal skills. - Possess a strong problem-solving ability, attention to detail, and a well-defined work ethic. - Possess a sense of urgency and a customer service focus. - Resourceful in gathering key information. - Experience evaluating business processes and providing advice on ways to effectively streamline business processes and efficiencies (i.e., Lean Six Sigma) - Knowledge in Microsoft software such as Outlook, Word, Excel, and PowerPoint Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: - Abide by Mastercard’s security policies and practices; - Ensure the confidentiality and integrity of the information being accessed; - Report any suspected information security violation or breach, and - Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.