Join to apply for the Semi Senior Java Support Engineer - Mexico role at Procalidad Analytics . Get AI-powered advice on this job and more exclusive features. 100% Remote – Mexico | Only Mexican Citizens Ready to level up your career in a dynamic, fully remote environment? We’re looking for a Java Support Engineer who loves problem-solving, thinks fast, codes smart, and is passionate about building better, more reliable systems. If you're ready to work on impactful projects, improve critical applications, and collaborate with top engineering minds — this is your moment . What We’re Looking For A degree in Systems Engineering , Computer Engineering , Industrial Engineering , or related fields. 3+ years of hands-on experience as a Support Engineer or Java Developer . Solid skills in: Java , SQL , UNIX/Linux environments. Experience with Data Structures and applying them in real-world scenarios. Strong problem-solving skills — identifying patterns, root causes, and proposing effective solutions. Excellent communication skills to explain technical topics clearly to both technical and non-technical audiences. What You’ll Be Doing Analyze and resolve complex application issues. Debug code, review logs, and identify bugs efficiently. Manage incidents, keeping all stakeholders informed. Identify recurring failure patterns and implement permanent fixes. Utilize machine learning tools to automate failure detection and system recovery. Propose and implement process improvements. Automate repetitive tasks to improve efficiency. Participate in Change Management to maintain system stability. Create detailed runbooks and performance reports. Continuously learn and adapt, including working with proprietary technologies (training provided). Bonus Points (Nice to Have) Experience in the Financial Services Industry . Exposure to Big Data/Cluster Computing : Spark, Hadoop, HDFS, XRS (especially in cloud environments). A degree in Computer Science . Why You’ll Love It Here 100% Remote : Work from anywhere in Mexico. Growth : Join a high-impact team that fosters innovation. Learning : Gain hands-on experience with advanced tools and technologies. Culture : Friendly, supportive, and driven by technology. Important: You must be based in Mexico and hold Mexican citizenship . We cannot sponsor visas or hire outside Mexico for this role. Ready to join us and make an impact? Apply now and let's build something great together! #J-18808-Ljbffr