4 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Direct message the job poster from Overseas Network About Us At Overseas Network , we’ve been designing unforgettable, tailor-made travel experiences for global travel agents since 2000. Our specialty lies in the Americas, where we’ve explored every corner to uncover the most authentic, wild, and original journeys. For us, accommodation is just the beginning. We don't follow a brochure or repeat itineraries. Instead, we craft each trip from scratch, ensuring every detail aligns with the traveler’s interests, style, and budget. From takeoff to return, we’re there every step of the way, handling logistics, negotiating exclusive vendor contracts, and adding our signature magic to every experience. The Role We’re currently seeking a Junior Quality Control Agent to join our team in Barranquilla. This position plays a key role in ensuring the flawless execution of our trips by maintaining the highest standards of accuracy, communication, and client care. Key Responsibilities Partner with our international Travel Planners to support the execution of sold trips. Review and verify all trip bookings to ensure every detail is correct and aligned with client expectations. Implement and maintain our internal quality control process across all reservations. Reconfirm bookings with vendors via email and phone; proactively address any issues that arise. Serve as a quality guardian, ensuring that every journey meets our standards of excellence. What We’re Looking For Strong command of English (spoken and written). Proficiency in Microsoft Office (especially Excel and PowerPoint) and Google Sheets. Highly organized and detail-oriented. Strong problem-solving and communication skills. Collaborative mindset and customer-focused attitude. Experience in documentation and multitasking in a fast-paced environment. Type: Full-time, on-site only Schedule: Monday to Friday, 8:30 AM – 5:30 PM EST (7:30 AM – 4:30 PM Colombian time) Vacation: 15 business days per year (accrued from day one) Benefits: All legally mandated benefits To apply, please attach your CV in English. Seniority level Seniority level Entry level Employment type Employment type Full-time Job function Job function Education and Training Industries Travel Arrangements Referrals increase your chances of interviewing at Overseas Network by 2x Sign in to set job alerts for “Junior Agent” roles. We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr