Job Summary We are seeking a highly skilled and organized individual to join our team as a Coordinator. In this role, you will be responsible for coordinating the cooperation between your work area and other areas of the company to ensure a smooth flow of information and effective coordination. Main Responsibilities - Fulfill all position duties in an adequate, timely, and cost-effective manner. - Consider client needs and expectations when performing tasks. - Apply all applicable regulations and guidelines. Key Tasks - Enter and follow up on orders in Worldstar and TMS. - Work with the OPS team to resolve shipping issues. - Provide accurate information to customers about their orders, tracking, and shipment status. - Partner with the sales team to exceed customer service expectations. - Edit and maintain shipments (exports/imports) at WorldStar, TMS & distributions. - Review routes for transportation selection and combination. - Register instructions for OPS team actions. - Book and forewarn shipments within necessary times. - Monitor shipments during transport and react to any deviations from the plan. - Check World Star & TMS notes and manage forewarned shipments. - Verify scheduled departure or arrival times of flights. - Work safely with relevant regulations (IATA) and laws. - Use and maintain available technical tools (WorldStar, OpStar, Biostar, Organice, Flight Monitor & TMS). - Give proper instructions to OPS to handle shipments correctly. - Communicate with national and international stations of World Courier / Aerolink.