Job summary OCR Shift Supervisor - Paid relocation to Colombia Leading the Charge in Live Casino Operations as a Control Room Shift Supervisor with Unmatched Precision Qualifications - Industry Experience: At least 1 year of experience in the Casino LIVE/Online industry. - Knowledge Proficiency: Understanding of games and procedures. - Communication Skills: Advanced written and verbal communication skills in English. - Technical Skills: Proficiency in PC operations and Microsoft Office. - Management Experience: Experience in a supervisory or management role is advantageous. Responsibilities - Maintaining the relationship with internal and external clients (staff, operators, player) - Respecting and maintaining the game standards imposed by the company - Active contribution to the company's development - Collaboration and cooperation Operational activities - Offers support to the players when is the case or if they ask for guidance - Assures that the staff interacts with the players and offers them an attractive and entertaining game environment - Coordinates the staff under his/her supervision: Ensures an optimal number of employees on shift - Monitors the assignment at the tables, rotations and breaks - Periodically staff assesments - Ensures that all the company's procedures and standards are respected by the employees - Offers a professional work environment and treats all employees with respect, offering transparency in the communication with the employees; offers periodical feedback, both negative and positive, in a polite and constructive manner Skills - Technical Background: Familiarity with live casino technology or control room systems. - Higher Education: A higher degree or advanced education related to management, operations, or a relevant field. Benefits - Relocation Support - Accommodation near the office in an apartment, utility bills covered & flight expenses to/from Bogotá - Shift allowances paid extra according to the law - Paid initial training with workshops & development classes - Grow with ARRISE | Learning Hub—personalized learning, gamified growth, and endless career development at your fingertips. - An exceptional studio space in a landmark building in Bogotá Benefits - Home & Emergency Medical Assistance Plan - Free daily lunch - Gym Descripción del trabajo Lorem ipsum dolor sit amet , consectetur adipiscing elit. Nullam tempor vestibulum ex, eget consequat quam pellentesque vel. Etiam congue sed elit nec elementum. Morbi diam metus, rutrum id eleifend ac, porta in lectus. Sed scelerisque a augue et ornare. Donec lacinia nisi nec odio ultricies imperdiet. Morbi a dolor dignissim, tristique enim et, semper lacus. Morbi laoreet sollicitudin justo eget eleifend. Donec felis augue, accumsan in dapibus a, mattis sed ligula. Vestibulum at aliquet erat. Curabitur rhoncus urna vitae quam suscipit , at pulvinar turpis lacinia. Mauris magna sem, dignissim finibus fermentum ac, placerat at ex. Pellentesque aliquet, lorem pulvinar mollis ornare, orci turpis fermentum urna, non ullamcorper ligula enim a ante. Duis dolor est, consectetur ut sapien lacinia, tempor condimentum purus. Obtén acceso completo Accede a todos los puestos de alto nivel y consigue el trabajo de tus sueños. Inscríbete ahora