Who we are Ilkari is a privately-held start-up based in Dublin, Ireland. We deliver hyper-private scale innovation and technology to safeguard and secure data, enabling true data sovereignty even as the pace of change accelerates. Our best-in-breed sovereign technology delivers privacy and control over where companies’ data resides, where it flows, and how it’s accessed. We’re here to rewrite the story of data sovereignty – empowering innovators, pioneers and visionaries to make their mark. We believe the sky is not the limit. We strive for the perfect balance of simplicity and excellence in everything we do, and we’re looking for people who are ready to join our journey and rewrite the story of data sovereignty. What you'll do Operational Process Design and Optimization: Design and implement operational processes tailored to the Data Centre environment, ensuring efficiency and continuous improvement. Identify inefficiencies and implement streamlined workflows to enhance Data Centre performance and reliability. Certifications and Compliance: Lead efforts to obtain and maintain relevant ISO certifications and EPI compliance for Data Centre Operations. Ensure adherence to audit and regulatory requirements for Data Centre processes. Maintain up-to-date documentation of all relevant standards and implement controls for ongoing compliance. Audit Management: Plan and execute internal and external audits related to Data Centre compliance. Develop corrective action plans based on audit findings and monitor their implementation. Quality Assurance and Continuous Improvement: Establish a robust quality assurance program, setting guidelines, standards, and performance metrics specific to Data Centre operations. Lead process improvement initiatives with measurable outcomes. Performance Metrics and Data Analysis: Define and implement Key Performance Indicators (KPIs) to evaluate operational efficiency and quality. Develop tools and systems to analyze operational data, supporting informed decision-making and process improvements. Cross-functional Collaboration: Work closely with Data Centre teams to ensure alignment between operational processes and business needs. Support administrative areas in optimizing workflows to ensure seamless coordination within the Data Centre environment. Training and Culture Building: Train employees on compliance, quality assurance, and certification standards. Foster a culture of continuous improvement and regulatory compliance within the Data Centre. Client Feedback and Satisfaction: Collaborate with client relations teams to gather feedback, implement improvements, and ensure high client satisfaction regarding Data Centre operations. What you'll bring Bachelor's degree in Operations Management, Business Administration, or a related field. 2 - 3 years of experience in process improvement, quality assurance, and managing certifications/audits in Data Centre or IT operations. Expertise in ISO certifications and compliance audits relevant to Data Centre operations. Proficiency in process mapping, workflow optimization, and data analysis. Familiarity with other process improvement methodologies. Strong leadership and change management abilities. Excellent analytical and problem-solving skills for managing compliance in complex environments. Clear and effective communication skills in both English & Spanish for collaboration across diverse teams. Experience managing compliance for multiple international standards simultaneously. Knowledge of project management principles and tools. What's in it for you A friendly, inclusive and multicultural environment. We are made up of over 20 nationalities. Private health insurance. Gym reimbursement. Learning Pocket for personal development. Family coverage plan in a multidisciplinary centre (psychology, nutrition, legal & financial advice, image consulting, physical activity, veterinary, etc.). Generous referral bonus programme. In-company English lessons at different levels with native teachers. Three paid volunteering days each year. Possibility of enjoying your holiday period before completing the first year with us. #J-18808-Ljbffr