Contract Manager (LATAM & NAM Accounts) High Touch Join to apply for the Contract Manager (LATAM & NAM Accounts) High Touch role at The Hustle . POS-P297 Resumes MUST be submitted in English. As a Contract Manager for our 1:Few (High Touch) Customer base at HubSpot, you will be responsible for managing customer contracts, communicating with customers and internal teams to resolve inquiries, and executing renewals. You will also focus on maximizing customer investment with HubSpot. In This Role, You’ll Get To Negotiate renewals and contract changes while ensuring a positive customer experience. Collaborate with Customer Success and Sales teams to identify and execute product expansion opportunities. Work with customers and internal teams to grow accounts and identify new opportunities. Coordinate with Sales, Customer Success, and Management for contract renewals. Build strong relationships with customers. Lead forecasting and pipeline reviews. Contribute to the growth of the Contract Management team by providing feedback and testing new processes. Opportunity to learn about business operations and how technology can improve them. We Are Looking For People Who Are passionate about delivering excellent customer experiences. Are problem-solvers with curiosity and creativity. Understand multiple perspectives. Have strong negotiation skills and a growth mindset. Communicate clearly and effectively. Are organized and detail-oriented. Thrive in a dynamic environment. Value relationships with customers and colleagues. Support diversity and inclusion. Nice-to-Haves Experience in customer service and contract management. Background in negotiation or sales. Experience in account management or customer retention. Knowledge of Inbound Marketing & Sales. Portuguese language skills are a plus. We encourage all qualified candidates to apply, including those who may have confidence or impostor syndrome concerns. If you need accommodations due to a disability, please contact us via this form. We are committed to supporting candidates with travel limitations or other needs. Additional Information Massachusetts applicants: It is unlawful to require lie detector tests as a condition of employment. Germany applicants: (m/f/d) - link to HubSpot's Career Diversity page. India applicants: link to HubSpot India's equal opportunity policy. About HubSpot HubSpot is a leading CRM platform dedicated to helping businesses grow. We value flexibility, connection, and a diverse, inclusive workplace. Recognized as a top employer, we offer remote and office-based roles worldwide. Learn more on our careers page and culture code. By applying, you agree to our Privacy Notice regarding data collection and processing. Job Details Seniority level: Entry level Employment type: Contract Job function: Management and Manufacturing Industries: Internet News #J-18808-Ljbffr