ACCOUNT SUPPORT OFFICER, COLOMBIA [ERM464]

Applyboard


**We’re building a movement - an education revolution **. We’re building a world where anyone, anywhere can have access to the best education regardless of where they were born. At our core, we believe education is a right, not a privilege. To that end, we’re building a company and a suite of products to lead the charge in transforming access to education. **Opportunity**:We are looking for an experienced, well-connected, organized Account Support Professional in (Colombia) to join our growing Account Support Officer team and take our company and platform to the next level! *Travel will include in and around the Bogota region.* **What you will be doing**: - On a daily basis, represent the ApplyBoard brand to promote our platform and services to Recruitment Partners onsite - Be a single point of contact with the assigned Recruitment Partners providing top-notch dedicated support - Proactively work with internal and external stakeholders to ensure student success - Train and guide agents to improve the quality and volume of international applicants, ensuring top quality - The role will require local travel - The role will include Inbound/Outbound calling; Recruitment Partner visits to ensure an end to end hassle-free experience **What you bring to the table**: - Experience working with educational consultants and or postsecondary institutions directly; considered a bonus - Possess efficient document processing and office productivity skills - A self-starter with an aptitude for managing and prioritizing multiple tasks with attention to detail to ensure information accuracy - Exceptional problem-solving skills under ambiguous circumstances to ensure you provide the best outcome for our students while maintaining integrity with our partner relationships - Experience working with a CRM; considered an asset **What We Offer**:The opportunity to have an impact on a product that is positively affecting change to thousands of students lives every day Working alongside a brilliant and globally diverse team based in Waterloo and Toronto Great compensation and benefits package to keep you healthy and happy! Thank you for your interest in ApplyBoard, however, only those applicants that have been selected for an interview will be contacted. At ApplyBoard, we understand the value of having a diverse team. That’s why we believe in providing equal opportunity regardless of race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability, and conviction. Please let us know if you require accommodation during the recruitment process. **Life at ApplyBoard**: By joining our team, you have the opportunity to: Join the fastest-growing technology company in Canada, with many opportunities for growth and advancement Work alongside a globally diverse team of over **1,600 team members based in 18 countries, who represent over 30 nationalities and speak more than 40 languages** Make a difference in the lives of thousands of students as they explore educational opportunities Want to learn more about Life at ApplyBoard, and be sure to follow us on our Life at ApplyBoard Instagram. **About ApplyBoard**: ApplyBoard was named the fastest-growing technology company in Canada by Deloitte, **ranking #1 on the Technology Fast 50 **list in 2019 and #2 in 2020. ApplyBoard was also been named to LinkedIn’s list of Top Startups in 2020 and TechTO’s list of top Canadian Rocketship companies to accelerate your career in the Tech Industry. In 2021, ApplyBoard announced a C$375M Series D funding on a **C$4B valuation. **This funding will allow us to further invest in our technology, grow our team around the world, and serve more students on our mission to educate the world. Thank you for your interest in ApplyBoard. Please note that only qualified applicants that have been selected for an interview will be contacted.

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