At Health & Psychiatry, located in the heart of Oldsmar, Florida, with offices across the state, we are looking for a compassionate **Medical Scheduler** to join our team. Our mission is to provide a healthcare experience centered around hope, health, and harmony through personalized behavioral health services. As a **Medical Scheduler** with us, you will play a key role in delivering outstanding patient care in an environment that values compassion and excellence. Our top priority is the health and well-being of our patients, and we are growing as a company, expanding throughout Florida, the U.S., and internationally. We are proud to offer mental healthcare services globally through our cutting-edge telepsychiatry technology. If you're passionate about helping others and eager to be part of a growing, dynamic team, we'd love to hear from you! Please see our website for all that we offer! **Key Responsibilities**: - Serve as the first point of contact for our office, greeting patients over the phone and providing excellent customer service in a calm and friendly manner. - Schedule patient appointments efficiently, ensuring optimal use of provider time. - Maintain accurate patient information, including demographics, and enter primary and secondary insurance details. - Communicate effectively between patients and providers to ensure appointments run on time, making adjustments for any delays. - Maintain patient confidentiality and adhere to HIPAA guidelines. - As per HIPAA requirements, a safe and secure environment must be maintained. There should be no background noise, and patients should not hear any sounds from family members or other distractions. **Additional Information**: - This is a performance-based role. - A Medical Doctor is preferred ( any degree related to healthcare). - Must have Zoom camera open for 8+ hours daily. - You will be closely monitored. - Includes a 30-minute break and two 15-minute short breaks. - Training will be provided. - 90-day probationary period applies. - Market-competitive salary. **Spanish is a must.** **Work Schedule**: Monday, Tuesday, Thursday and Friday: 8:30 AM - 5:30 PM EDT Wednesday: 10:00 AM - 7:00 PM EDT **Pay: 750$ - 1000$ per month** Tipo de puesto: Tiempo completo