Resumen Technical Support Associate Why TP? With a presence in more than 91 countries, we are the industry leader! Great Place to Work has certified us as one of the best companies to work in the country and the world. We don’t stop innovating, and we always go beyond. Are you ready to work with the TOP team? Responsabilidades What you’ll do as a Technical Support Associate? Collaborate with different companies from Latin America Provide excellent technical support Work with confidential information while treating it sensitively Aim to resolve issues on the first interaction by being proactive, patient, and understanding. Requisitos Who are you? An English speaker (B2) level 80% and Portuguese (C1) level 90%, who’s empathetic, responsible, and proactive. A good listener who likes helping others to resolve issues on the first interaction. Minimum 2 years of experience in customer service, IT, Web Tech Support, and PIXEL and API. Enjoy: Bogotá, Colombia North Point (Av. Cr. 7 # 155 – 80) A salary of $4'100.000 Hiring bonus of $4'100.000 Guaranteed bonus equal to thirty percent (30%) for the first three months Relocation bonus Housing for 1 year Prepaid insurance Schedule: Monday to Friday from 8:00 - 17:00 Weekends OFF 40 hours a week Growth opportunities Paid training Indefinite term contract Career development programs Coworkers fund Volunteering program Connect with other cultures and be part of the world's largest interactions team. #J-18808-Ljbffr