Join Us as a Bilingual Customer Expert! At TP, we offer jobs and create careers. As a global leader in customer experience, we provide a dynamic environment where your talent, passion, and ambition drive real success. Why TP? With over 45 years of global leadership and more than 25 years in Colombia, TP is the 1 provider of digital business services. We have +42,000 employees in the country and a culture built on innovation, diversity, and career growth. When you join TP, you become part of a company thats recognized worldwide for its excellence and commitment to its people. Your Role As a Bilingual Customer Expert, you will: Assist customers who have questions, problems or doubts. Respond to inquiries and resolve issues in a professional and timely manner, ensuring customer satisfaction. Collaborate with team members to maintain high quality service standards. Represent TPs world-class standards in every interaction. What Were Looking For Language Level: Minimum B2 level (80% fluency). Education and Work Experience Requirement: 6 months or more of customer service experience in the area of technology and have a university degree (physical diploma copy required). Availability: Fulltime Skills & Qualities: -Strong communication skills and a customer-focused attitude. -Ability to work in a fast-paced environment. -A great attitude and passion for delivering excellent customer service. Why Choose TP? Competitive Salary: 2.315.000 + performance bonuses Career Growth Programs and Employee Welfare Fund Work-Life Balance: 42 hrs/ Training: 6:00am to 11:30pm / Operations: 7:00am to 11:00pm/ Two days off World-Class Training: Continuous learning and development programs designed to fuel your success Multinational Experience: Be part of a global company with a diverse and inclusive culture Location Bogotá, Ac. 26 92-32 Terms and conditions apply. Ready to Take the First Step? Explore more details on our website TPjobscolombia.com or reach out to us directly via WhatsApp to +57 3014105017.