It's more than a job When you work in Freight Logistics and Operations at Kuehne+Nagel, you play a key role in optimising processes and ensuring that inventory and shipments move efficiently. But that is not all. Your work also helps ensure that vital medicines reach patients on time and supports other essential deliveries, from wind turbines to semiconductors. At Kuehne+Nagel, our contribution counts in more ways than we imagine. The Operational Care Specialist ensures timely and accurate shipment coordination, meeting customer transit requirements. This role involves booking transport, generating documentation, monitoring shipments, and addressing deviations. Collaboration with customer care specialists is essential to fulfill specific shipping needs, while securing rates and carrier capacity remains crucial. All tasks comply with industry regulations and KN guidelines, utilizing KN operational systems. How you create impact - Ensure reliable, accurate, and timely execution of all operational activities, minimizing overdue tasks and meeting customer deliverables - Maintain effective communication with stakeholders following established guidelines - Monitor shipments, track deviations, and provide timely updates in KN systems, including financial data such as costs - Review and clarify CCL instructions to resolve conflicts or discrepancies related to regulations, routing, transit times, and rates - Promptly report operational issues, disputes, or discrepancies to supervisors or managers What we would like you to bring - Technical degree or diploma in Finance, Economics, International Trade, or related fields - Experience in customer service within the freight forwarding industry - Intermediate English proficiency What's in it for you As an Air Logistics Revenue Care Specialist , you’ll play a crucial role in ensuring the accuracy and optimization of revenue processes within air logistics operations. Your responsibilities will include monitoring financial transactions, verifying costs and revenues, resolving discrepancies, and collaborating with internal teams to enhance profitability. You'll work closely with operations, customer care, and financial teams to ensure seamless billing and financial accuracy while maintaining compliance with industry standards. If you have a keen eye for detail, strong analytical skills, and a passion for optimizing revenue processes, this role offers a dynamic and impactful career path! Who we are Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world. As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine. #J-18808-Ljbffr