**Job Title**: Account Coordinator - Corporate Groups **Location**: Medellín Colombia **Work Type**: Hybrid **Schedule**: Full-Time - Monday to Friday **Contract Type**: Permanent **About the Role**: We’re seeking an experienced and proactive **Account Coordinator**to support corporate group operations within a dynamic commercial environment. This role is central to managing administrative tasks related to commercial contracts, acting as a vital liaison between external agents/agencies and internal teams. The Account Manager ensures timely, high-quality service delivery and supports ongoing client relationship growth through strategic collaboration and operational excellence. **Key Responsibilities**: - Oversee administrative management of commercial contracts and group conditions. - Serve as the point of contact between agents, agencies, and internal commercial/operational teams. - Track and manage group requests, modifications, and renewals. - Maintain strong documentation and compliance with Service Level Agreements (SLAs). - Identify process improvement opportunities and collaborate to implement innovative solutions. - Partner with the Account Manager Supervisor to uncover and support business development opportunities. - Ensure consistent communication and alignment across all stakeholders. **Qualifications & Skills**: - Strong analytical mindset with a detail-oriented approach. - Exceptional verbal and written communication abilities. - Proven collaborative spirit with a commitment to team success. - High adaptability in dynamic environments. - Fluent in English (spoken and written); Portuguese is a plus. - Effective multitasking and prioritization capabilities. - Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). - Experience in customer service, marketing, or healthcare industries is advantageous. - Organizational awareness and demonstrated collaborative intelligence. - and substance-free workplace to ensure the safety and well-being of all employees.** At ttg, **_“We believe in making a difference One Person at a Time,”_** ttg OPT