Join us as a Customer Service Expert! At TP, we offer jobs and create careers. As a global leader in customer experience, we provide a dynamic environment where your talent, passion, and ambition drive real success. Why TP? With over 45 years of global leadership and more than 25 years in Colombia, TP is the #1 provider of digital business services. We have +42,000 employees in the country and a culture built on innovation, diversity, and career growth. When you join TP, you become part of a company that’s recognized worldwide for its excellence and commitment to its people. Your Role Take inbound calls from customers of a leading gaming platform, providing friendly, professional support and solutions with empathy and efficiency. Assist gamers with questions, account issues, technical problems, and navigating the platform to ensure they have a smooth and enjoyable experience. Act as a trusted point of contact for the gaming community, delivering exceptional customer service on behalf of our client. Maintain a high standard of professionalism and service quality in every interaction. Collaborate with team members and follow established procedures to support continuous improvement and customer satisfaction. Represent TP’s world-class standards and the client’s brand positively in every interaction. What We’re Looking For Language Level: C1 level. Education and Work Experience Requirement: Not required. Availability: Full-time. Skills & Qualities: Strong communication and active listening skills, with the ability to build rapport quickly. Customer-focused mindset with a proven ability to identify needs and provide effective solutions. Ability to work effectively in a fast-paced, customer-centric environment. Positive attitude, team-oriented approach, and a passion for delivering exceptional customer service. Comfortable navigating multiple systems and handling multiple tasks simultaneously. Why Choose TP? Competitive Salary: $2.666.667 + performance bonuses. Career Growth Programs and Employee Welfare Fund Work-Life Balance: 40 hours per week, weekends off.. 5 weeks of training. Monday to Friday, 11:00 AM - 8:00 PM. Operations shift: Monday to Friday 11:00 AM - 8:00 PM. World-Class Training: Continuous learning and development programs designed to fuel your success Multinational Experience: Be part of a global company with a diverse and inclusive culture Location Centro Empresarial Connecta. Ac. 26 # 92-32. Bogotá. Terms and conditions apply.