JOB DUCK IS HIRING CLIENT HAPPINESS COORDINATORS **Duties and responsibilities will include but are not limited to the following: - Developing and maintaining strong relationships with existing clients. - Organizing and scheduling quarterly business reviews with clients. - Creating, maintaining, and sending client satisfaction surveys to measure possible areas of improvement. - Providing support to client requests with friendly, accurate, and timely information. - Performing administrative duties, such as mailing, calendaring, and telephone communication. - Maintaining client records. - Building a rapport with clients Other tasks as determined by the client **To be considered for this opportunity, you should have the following**: - At least 15 months of experience in a related position or a related qualification. - Advanced or native-level English skills (written and spoken). - Client-oriented. - Excellent interpersonal skills. - Strong organizational skills. - Attention to detail. - Excellent written and verbal communication skills. - Ability to maintain confidential information. - Problem-solving skills. Your own reliable and updated PC, a headset, and good internet speed (at least 30mb/s). **What can Job Duck offer you? - Monthly Compensation of $3,040,000.00 Colombian Pesos. - Social Security and healthcare benefits. - Paid annual leave. - Paid sick leave. - Parental leave. - Holiday pay (where applicable). - 13th month payment. - Referral bonuses. - 100% remote/home-based position. - Full-time, long-term career opportunities. - Professional development and training. - Dedicated team support. - Alignment with our clients' core values. Do you have your own equipment to work from home?