Como una empresa joven y ambiciosa, Collective Hospitality está en una trayectoria de rápido crecimiento y evolución. Estamos constantemente buscando nuevas formas de mejorar nuestros servicios y ampliar nuestro alcance. Collective Hospitality We are the travel scene for the next-gen adventurer. With over 70 unique, vibe packed properties across Southeast Asia, South & Central America, we bring you Slumber Party, Bodega Hostels, Path and Socialtel Resorts—each a playground of epic experiences designed for the bold, social, and endlessly curious. Experience Operations Manager : LATAM - Experience in Hotel strategies, planning, and operational initiatives on-site Key Responsibilities : - On-Site Execution & Oversight : Ensure all strategic initiatives, guest experience enhancements, and operational plans are implemented effectively at each location. - Cross-Location Management : Travel between properties, spending 2-3 weeks at each hotel to oversee operations, provide hands-on leadership, and address challenges in real-time. - Guest Experience Optimization : Monitor service quality, guest satisfaction, and brand standards, implementing improvements to enhance the overall guest experience. - Operational Efficiency : Work closely with on-site teams to streamline processes, improve workflows, and ensure smooth daily operations. - Training & Team Development : Provide guidance and training to local teams, ensuring they are equipped to deliver top-tier service and execute company initiatives effectively. - Event & Activity Execution : Oversee the successful implementation of planned events, programming, and high-revenue activities to maximize guest engagement. - Quality Control & Compliance : Ensure each location adheres to brand standards, operational procedures, and hospitality best practices. - Collaboration with Leadership : Act as the bridge between corporate management and on-site teams, ensuring clear communication and alignment on priorities. This is a crucial role that requires a proactive, hands-on leader with a strong background in hospitality operations. If you’re a results-driven leader with a passion for hospitality, we want to hear from you!