Seeking a proactive Junior Business Analyst to assist in the creation and management of tickets. **Responsibilities** - Gathering and documenting requirements, while following team’s agreed practices; - Create acceptance criteria for items and validate them when implementation is complete - Partner with the Project Managers, Product Owners, and Delivery teams during planning and grooming of tickets; - Support Delivery Teams and Project Managers during the breakdown initiative into features; **Required Qualifications** - Experience in understanding business needs; - Capacity to drive the transformation of business needs into actionable requirements; - Interest in working in a fast-paced and technology-focused environment; - Results-driven mentality; - Good communicator; - Problem-solving attitude; - The ability to embrace change. **Additional Desired Qualifications** - Experience with Content Management Systems - 70% proficiency in English - Bachelor’s Degree in Web Development or another related field - Basic understanding of Web Analytics