Responsibilities / Tasks Accountable for the managing all kind of security incidents, their reporting and follow-up Accountable for the coordination for fault clearance, optimization and success control for all security incidents Responsible for the coordination of complex IT disturbances and tracking from escalation cases to the solution Responsible for the targeted and effective identification of root causes and elimination of error sources and security gaps Coordinates with the responsible IT Service Owner, IT departments, physical security and facility management departments, data protection and HR Defines the Security Incident Management policies, procedures, and processes, steers and coordinates their technical implementation (e.g. ServiceNow) and aligns those with other incident management processes Involved in improving emergency and crisis processes, their documentation and corresponding planning Responsible for the planning and resource availability required for fault clearance implementation and monitors the documentation of the fault clearance progress Coordinates and steers the external Security Incident analysis and response providers (Security Operation Center) Coordinates with external security incident response & digital forensics service providers Defines Key Performance Indicators (KPIs) and monitors those Point of information for all information on critical faults Ensures, analyses and improves reporting channels Prepares and improves the existing key figure analyses and supplements suitable ones for his field of activity Receives reports of monitoring systems and improves this process Communicates with authorities (in alignment with CISO) Works with the sales/communications department on the design and implementation of publications on security incidents to customers Is the contact for all BISOs, RISOs and LISOs in whose area of responsibility security incidents have occurred or may have occurred Your Profile / Qualifications What education, knowledge and experience do you need? Education Bachelor’s or master's degree in information technology/computer science/Cybersecurity, Business Administration, or a related technical discipline. Experience 5+ years of experience related to Cyber- or Information Security in the IT production environment Several years related work experience in IT-Service-Delivery / IT-Operations / IT-Architecture Very well knowledge of cyber security technologies and methods (threat landscapes, models, standards) as well as in network technologies and network security (routers/switches, firewalls, IDS/IPS, SIM/SIEM, endpoint security) Experience in Linux and Windows infrastructures (for forensic analysis and countermeasures), network architectures, and application operations and hardening Experience in system and network design Experience in O365 and Azure Security Experience with Authorization and authentication procedures for network, computer and applications Experience with firewalls Experience with network protocols such as TCP, UDP, IPSec, SSL and DNS Experience in multivendor Management and dealing with multiple suppliers Knowledge Information security Certifications (CISM: Certified Information Security Manager, ISMS Lead Implementor, ISMS Lead Auditor) IT (Security) Certifications (e.g. ITIL: Information Technology Infrastructure Library, COBIT: Control Objectives for Information and Related Technology Knowledge about standard methodologies related to networking and system security Knowing security standards such as ISO, PCI, HIPAA and SOX Knowledge about monitoring and security software such as IDS and IPS PKI knowledge Knowledge about encryption technology Skills Interpersonal skills in communication and collaboration Strong communication skills, in English, local language is a plus Strong analytical ability, business acumen, problem solving skills Capabilities, in financial & budget ownership What will you find being part of GEA? Exciting career challenges with extensive development and training opportunities in a global operating environment. A work culture that promotes the spirit of innovation where our engineers create, develop and implement world-class solutions. We believe in providing a true work experience in an equal opportunity environment that values difference and diversity. Market competitive salary and benefits complemented by flexible and self-employed work arrangements.