Job Summary The Benefits Administrator is responsible for overseeing COBRA benefits for eligible participants, ensuring timely enrollment, accurate processing of terminations, and verifying insurance coverage. Job Description • Administer COBRA enrollments, ensuring participants are properly enrolled in the correct benefits plans. • Provide clear guidance to COBRA participants about their benefits options, coverage, and election processes. • Work directly with insurance carriers to ensure participants are enrolled in the appropriate plans. • Manage the timely and accurate processing of COBRA terminations for participants who are no longer eligible, whether voluntary or involuntary. • Regularly verify participant status with insurance carriers and ensure all COBRA paperwork is correctly processed. • Generate reports for new elections, payments, and terminations, ensuring accurate record-keeping. • Oversee the creation of new portal logins for COBRA participants, brokers, and HR teams, ensuring proper access to benefits information. • Serve as the primary point of contact for COBRA participants, answering questions and resolving concerns related to benefits coverage. Required Qualifications • Strong organizational skills with attention to detail and accuracy. • Clear and coherent in both written and verbal communication skills with the ability to clearly explain benefits information to participants. • Comfortable using benefits portals, email, and reporting tools (e.g., Microsoft Excel, Word). • Ability to work independently and manage multiple tasks and deadlines. • Strong problem-solving skills with the ability to resolve participant concerns efficiently. • Has a calm and professional demeanor, especially in fast-paced or high-pressure situations. • Highly organized and able to manage multiple priorities with attention to detail. #J-18808-Ljbffr