Coupa enhances margins through its community-generated AI and industry-leading total spend management platform for businesses of all sizes. Coupa AI leverages trillions of dollars of direct and indirect spend data across a global network of over 10 million buyers and suppliers. We enable you to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins. Why join Coupa? 1. Pioneering Technology: At Coupa, we leverage the latest technology to empower our customers with greater efficiency and visibility in their spend. 2. Collaborative Culture: We value transparency, openness, and teamwork, fostering a culture driven by excellence. 3. Global Impact: Your work will have a measurable impact on our clients, the business, and our team worldwide. Learn more on Life at Coupa blog and hear from our employees about their experiences working at Coupa. The Impact of a Solution Architect - Coupa Pay at Coupa This is a great opportunity to join our growing Coupa Pay delivery team. In this role, you will support successful customer outcomes and enable partners to confidently deploy Pay products. You’ll work with strategic partners, internal teams, and customers to ensure proper implementation from day one, using best practices and providing hands-on support throughout the deployment lifecycle. This role is crucial for the success of Coupa Pay implementations, especially within our PIE (Partner Implementation Excellence) program. You will provide guidance, oversight, and expert support during design, build, and rollout phases, and promote adoption of Pay products such as Virtual Cards and Digital Payments. What You'll Do: 1. Partner with Coupa Pay Alliances, Sales, and Delivery teams to provide expert guidance on implementation best practices. 2. Participate in partner-led customer kickoffs to ensure Pay is included and integrated into the broader P2P design. 3. Lead or support design reviews, validate configurations, and identify issues early. 4. Review order forms and SOWs to identify scope, gaps, and readiness standards. 5. Serve as a subject matter expert for key Pay use cases: Digital Payments, Virtual Cards, and TransferMate. 6. Work with partners to validate system configurations and integrations meet standards. 7. Assist in troubleshooting configuration and supplier enablement issues. 8. Document findings and feedback to improve program standards and delivery. 9. Support partner enablement efforts and scope billable workstreams for complex cases. 10. Collaborate with the Alliances team to identify high-performing partners and areas needing oversight. What You Will Bring to Coupa: 1. Solid understanding of payments, banking, or fintech solutions; experience with Virtual Cards, bank transfers, or supplier payments is a plus. 2. Experience with technology implementation partners or software providers. 3. Strong consulting and partner engagement skills; ability to influence without authority. 4. Hands-on testing and validation skills in customer environments. 5. Understanding of supplier onboarding, SPA creation, and SIM configuration challenges. 6. Ability to translate business needs into system requirements and guide scalable solutions. 7. Previous Coupa experience is helpful but not required; willingness to learn quickly is essential. #LI-REMOTE #LI-PB Coupa is committed to equal opportunity and fostering an inclusive work environment. We make hiring decisions fairly and provide equal employment opportunities to all qualified candidates. Please note that inquiries or resumes from recruiters will not be accepted. By submitting your application, you acknowledge reading Coupa’s Privacy Policy and understand how your data will be used and retained in our recruitment process. #J-18808-Ljbffr