Do you want to work for Coupa Software, the world's leading provider of cloud-based spend management solutions? We’re a company that had a successful IPO in October 2016 (NASDAQ: COUP) to fuel our innovation and growth. At Coupa, we’re building a great company that is laser focused on three core values: **1. Ensure Customer Success** - Obsessive and unwavering commitment to making customers successful. **2. Focus On Results** - Relentless focus on delivering results through innovation and a bias for action. **3. Strive For Excellence** - Commitment to a collaborative environment infused with professionalism, integrity, passion, and accountability. **Responsibilities**: - Evaluate Coupa’s account and contact datasets for consistency, completeness, and accuracy. Identify and resolve data quality gaps and track data quality improvements over time - Swiftly respond to tickets or queries related to account data changes, work with users to resolve data quality concerns and advocate for adherence to governance policies and best practices - Interact with internal customers/stakeholders and cross functional teams to understand requirements around data projects and execute them in an efficient and timely manner - Audit data on a regular basis and ensure data integrity. - Develop and document process improvements for data management activities. - Research multiple internal and external data sources to ensure the highest level of data accuracy - Process bulk data changes on a regular cadence, track data exceptions and suggest process improvements - Serve as a point of contact for regional sales teams and drive data projects aligned to the key objectives and guidelines of those regions. Required Qualifications: - Excellent communication skills, with the ability to work with employees based in the US and globally - Working experience of minimum 5 years as a Data Admin/Data Steward - Previous experience in a Sales Operations, Business Data Management or Data Quality domain - Expert user of Microsoft Excel and VBA - Working knowledge of SQL - Prior experience working with data providers like Dun & Bradstreet, ZoomInfo etc. Preferred Qualifications: - Working knowledge of BI tools like Amazon S3, Tableau is a plus - Understanding of industry trends, technology, and products in the areas of data quality and master data management is a plus At Coupa, we have a strong and innovative team dedicated to improving the spend management processes of today’s dynamic businesses. It’s our people who make it happen, and we strive to attract and retain the best in every discipline. We take care of our employees every way we can, with competitive compensation packages, as well as restricted stock units, an Employee Stock Purchase Program (ESPP), comprehensive health benefits for employees and their families, retirement and savings plans with employer match, a flexible work environment, no limit vacations for exempt employees, non-exempt employees are on an accrual basis for PTO, catered lunches And much more! As part of our dedication to the diversity of our workforce, Coupa is committed to Equal Employment Opportunity without regard for race, ethnicity, gender, protected veteran status, disability, sexual orientation, gender identity or religion. - Please be advised, inquiries or resumes from recruiters will not be accepted._