Job Overview We are looking for a people person who embodies the values of First Citizens. As a Sales and Service Representative, you will play a key role in our branch team by delivering exceptional customer service and sales support. Key Responsibilities: - Customer Engagement: Proactively engage with customers to understand their banking needs and preferences. - Transaction Processing: Process transactions accurately and efficiently. - Account Servicing: Provide assistance with account servicing needs. - Customer Education: Facilitate customer awareness and education of bank services, including digital banking capabilities. - Sales Support: Introduce customers to other branch team members or bank partners who can provide solutions for their financial needs. Requirements - Education: High School Diploma or GED. - Experience: 6 months customer service experience. - PREFERRED SKILLS: Financial literacy, knowledge of retail banking products and services. About Us First Citizens Bank is committed to providing a competitive benefits program that meets the needs of our associates.