Job Description - Process Developer - Invoice To Cash (MAN020682) Process Developer - Invoice To Cash - MAN020682 Ready to shape the future of work? At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Our AI Gigafactory, an industry-first accelerator, scales advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our solutions address complex challenges. If you thrive in a fast-paced, tech-driven environment, love solving real-world problems, and want to shape the future, this is your moment. Genpact (NYSE: G) is a technology services and solutions company delivering lasting value for global enterprises. We leverage deep business knowledge, operational excellence, and cutting-edge solutions to help companies stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Learn more at genpact.com and on LinkedIn, X, YouTube, and Facebook. Responsibilities: The credit & collections analyst should be responsible, skilled in Microsoft Office, resourceful in finding solutions, and fluent in English (spoken and written). Strong logic and math skills are necessary for working with invoice histories of large clients, along with customer service and call handling experience. Handle various customer inquiries via calls. Make outbound calls to suspended customers with open accounts receivable. Provide excellent service to internal and external customers. Process high volumes of invoice write-offs. Respond to internal and external requests via email. Requirements: Education: Degrees in Accounting, Finance, Business, or related fields preferred. Experience: Minimum 1 year relevant work experience. Financial skills demonstrated. Intermediate proficiency in Excel, Word, and PowerPoint. Ability to manage competing priorities. Accuracy and attention to detail. High proficiency in English (verbal, email, listening). Leadership in transformation—working at the forefront of AI, automation, and digital innovation. Impact-driven—driving change and solving business challenges. Career growth—hands-on experience, mentorship, and continuous learning. Collaborate with a global team of problem-solvers and innovators. Thrive in a culture of values, integrity, and inclusion. Join Genpact and advance your career in a dynamic, innovative environment. We are an Equal Opportunity Employer and do not charge fees for job applications. Be aware of scams and only apply through official channels. #J-18808-Ljbffr