Position: Trainer Location: Bogota, Colombia. Employment type: Full-time DUTIES AND RESPONSIBILITIES - Design and update training materials and program structures, ensuring thorough understanding of procedures and tasks. - Create performance improvement plans and set measurable KPIs to improve the quality and effectiveness of training. - Provide training on specific procedures and controls, fostering an environment conducive to high performance and professional growth. - Inspire and motivate trainees, offering constructive feedback to both individuals and management to promote continuous development. - Develop and manage training programs for new hires and existing employees, working with team leaders to address specific training needs. - Collaborate with team leaders to identify training requirements and ensure that programs meet both individual and team needs. REQUIREMENTS: - Native/fluent in Portuguese (C2), with strong verbal and written communication skills, as well as fluency in English (B1/B2). - High School Diploma or equivalent. - Ability to work well within a team and contribute to a collaborative environment. - A strong desire to learn, grow, and maintain a positive attitude. - Patience and a passion for coaching, with a commitment to motivating and developing others. - Prior experience in iGaming or casino-related environments is a plus. - Experience in designing and delivering training programs for similar roles. - Relevant professional certifications or training in operations or instructional design. BENEFITS: - Competitive salary - Private health insurance from day one - International work environment - Opportunities for career development Ready for a career move that feels right? At Dila Recruitment, you're more than just a resume. We offer a deeply personal recruitment experience, taking the time to understand your individual aspirations. Plus, our team of recruiters lives and works internationally, providing you with access to a wider range of global opportunities and a nuanced understanding of different markets.