At TP, we offer jobs and create careers. As a global leader in customer experience, we provide a dynamic environment where your talent, passion, and ambition drive real success. Why TP? With over 45 years of global leadership and more than 25 years in Colombia, TP is the 1 provider of digital business services. We have +42,000 employees in the country and a culture built on innovation, diversity, and career growth. When you join TP, you become part of a company thats recognized worldwide for its excellence and commitment to its people. As a Bilingual Customer Expert, you will: Respond to customer inquiries in a timely and professional manner. Provide accurate information regarding products and services. Always maintain a positive and empathetic attitude toward costumers. Represent TPs world-class standards in every interaction. What Were Looking For Language Level: B2 (80% fluency). Availability: Full time. Skills & Qualities: Strong communication skills. Analytical thinking to assess customer issues. Understanding customer concerns with compassion. Cooperating with teammates. Why Choose TP? Competitive Salary: 2.315.000+ performance bonuses Career Growth Programs and Employee Welfare Fund Work-Life Balance: 42 hours/ 2 days off World-Class Training: Continuous learning and development programs designed to fuel your success Multinational Experience: Be part of a global company with a diverse and inclusive culture Make a difference with the TOP Team! Location: Centro Empresarial Connnecta, Calle 26, Bogotá.