Select how often (in days) to receive an alert: Microsoft D365 F&O Application Support Analyst Purpose As a business application support for the ERPs of the Group, you are a true referent for the Business teams on Microsoft D365 ERP and other business applications. Key Missions Provide support of ERP users and participate in the evolutionary and corrective maintenance of the existing business applications. Managing incident tickets and requests and ensuring comprehensive database of queries and resolutions is kept up to date. Identifying and resolving technical issues. Delivering regular and customized training to key user teams within the business. Maintaining and updating technical documents and procedures. Assisting with systems integrations. Supporting ERP implementations on Microsoft D365 by training key-users, participating in UAT tests. Participating to return of experience based on support provided and developing long term and robust solutions Turn towards integration to ensure accurate end to end process Requirements Fluent English (C1) must have for direct report You have proven experience with Microsoft D365 ERP for at least 3 years. Significant experience with D365 manufacturing modules, skilled on accounting, AP/AR area, fixed assets, inventory and controlling Good understanding of the end to end supply chain flow, covering manufacturing, procurement, logistics and sales order management Absolutely working on several D365 modules according to the functional scope described (knowing purchasing area would be a plus) Ability to work on complex architecture and interfaces landscape (connection with MES, etc…) Good verbal and written communication skills. Business process-oriented mindset. Listening ability and patience. Preferred customer service and relationship management experience. Ability to travel for training to Colombia Nice to have: Portuguese language We Offer Competitive monthly base salary 30-day Christmas bonus. 15-day vacation after completing your first year of employment. Food vouchers worth 10% of your base salary per month 25% vacation bonus. Major medical, dental and vision insurance for you and your immediate family members #J-18808-Ljbffr