Senior Engagement Manager Job Description: The Amazon Web Services Professional Services (ProServe) team is seeking a highly skilled and versatile Engagement Manager (EM) to lead the delivery of complex cloud solution projects. This role combines technical expertise with strong project leadership skills to drive successful implementations of AWS-based solutions for our clients. In this position, you will bridge business requirements with technical solutions, facilitating technical discussions and ensuring alignment with customer outcomes. You will apply AWS frameworks like Well-Architected and Cloud Adoption Framework while demonstrating technical credibility across diverse stakeholders. You will distill customer needs into clear technical requirements, decompose complex problems, and make informed trade-off decisions considering performance, scalability, security, and business impact. Your technical program/project management experience will help you validate technical solutions against business goals and recognize when additional technical evaluation is needed. You will be expected to achieve and maintain relevant AWS certifications, develop domain-specific expertise, and effectively communicate technical concepts to both technical and business audiences. This role requires strong technology and program/project management experience, including leading and managing complex cloud migration and implementation projects, leveraging comprehensive knowledge of AWS services, architectures, and best practices to guide technical decisions and strategic planning. Key Responsibilities: - Lead and manage complex cloud migration and implementation projects - Leverage comprehensive knowledge of AWS services, architectures, and best practices to guide technical decisions and strategic planning - Bridge business requirements with technical solutions, facilitate engineering discussions, and ensure alignment with customer business outcomes About the Team: AWS values diverse experiences and encourages candidates to apply even if they do not meet all of the preferred qualifications and skills listed in the job below. We are an equal opportunity employer and do not discriminate on the basis of protected veteran status, disability, or other legally protected status. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform, empowering customers to deliver the best results for their businesses. BASIC QUALIFICATIONS 5+ years of experience in cloud computing and technical program management Customer facing experience, interfacing with executive stakeholders, and leading delivery for large transformation programs Demonstrated experience leveraging project management and agile methodologies on enterprise level engagements Bachelor's Degree, related technical field, or equivalent practical experience PREFERRED QUALIFICATIONS AWS experience Project Management Professional (PMP) and/or AWS Certified Solutions Architect - Associate Strong understanding of AWS services, architectures, and best practices Experience applying AWS frameworks like Well-Architected and Cloud Adoption Framework Proven ability to establish technical credibility with engineering teams and senior technical decision-makers