Systems Administrator Transform technology into opportunity as a Systems Administrator with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you’ll be at the forefront of innovation and play a meaningful part in improving how agencies operate. At GDIT, people are our differentiator. As a Systems Administrator you will help ensure today is safe and tomorrow is smarter. Our work depends on Systems Administrator joining our team to provide the necessary C2 systems for our Combatant Command Warfighters. HOW A SYSTEMS ADMINISTRATOR WILL MAKE AN IMPACT ● Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software ● Support equipment installs, move, add, change requests. ● Configure, troubleshoot, and maintain end-user devices and peripherals. ● Applies basic diagnostic techniques to identify problems, investigate causes, and recommend solutions ● Provides remote support access through desktop mirroring and other remote access applications for worldwide sites ● Identify, investigate, resolve, and follow-up problems brought to the helpdesk by users of cloud infrastructure ● Perform Enhance Trusted Agent (ETA) duties ● Position may require lifting of objects (i.e., IT Hardware), reaching/bending/kneeling (i.e. plug in cables) and other moderately strenuous activity ● Manages the functionality and efficiency of a group of computers running on one or more operating systems WHAT YOU’LL NEED TO SUCCEED: ● Required Experience: 3+ years of related experience ● Required Technical Skills: Installs, modifies, and repairs computer hardware and software both in person and using remote access tools ● Required: IAT Level II certificate is required (Ie Security + and Computing Environment Certificate such as MD -102 ● Security Clearance Level: TS/SCI ● Required Skills and Abilities: Maintains current knowledge of relevant technology as assigned ● Travel may be required to support the mission ● Ability to handle multiple competing priorities in a fast-paced environment. ● Act as a resource to train end-users on proper system use, maintenance, and troubleshooting procedures. ● Offer remote support to government clients as needed, guiding them through troubleshooting steps when on-site visits are not feasible. ● Maintain a productive working relationship with direct and indirect customers while protecting the business interests. ● Assist with customer needs and strive to resolve any issues in a prompt manner. ● If required must work shift work, to include on-call holidays and weekends. ● Proficiency in troubleshooting hardware, software, and networking issues. ● Ability to read and interpret technical manuals, schematics, and wiring diagrams. ● Excellent communication skills and the ability to explain technical concepts to non-technical users. ● Strong customer service orientation with a problem-solving mindset. ● Location: US Embassy, Bogota, Colombia. ● Assignments may be broad in nature, requiring originality and innovation in determining how to accomplish tasks. Location: On Customer Site US Citizenship Required GDIT IS YOUR PLACE: ● Full-flex work week to own your priorities at work and at home ● 401K with company match ● Comprehensive health and wellness packages ● Internal mobility team dedicated to helping you own your career ● Professional growth opportunities including paid education and certifications ● Cutting-edge technology you can learn from ● Rest and recharge with paid vacation and holidays Top Secret/SCI Systems Administrator Transform technology into opportunity as a Systems Administrator with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you’ll be at the forefront of innovation and play a meaningful part in improving how agencies operate. At GDIT, people are our differentiator. As a Systems Administrator you will help ensure today is safe and tomorrow is smarter. Our work depends on Systems Administrator joining our team to provide the necessary C2 systems for our Combatant Command Warfighters. HOW A SYSTEMS ADMINISTRATOR WILL MAKE AN IMPACT ● Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software ● Support equipment installs, move, add, change requests. ● Configure, troubleshoot, and maintain end-user devices and peripherals. ● Applies basic diagnostic techniques to identify problems, investigate causes, and recommend solutions ● Provides remote support access through desktop mirroring and other remote access applications for worldwide sites ● Identify, investigate, resolve, and follow-up problems brought to the helpdesk by users of cloud infrastructure ● Perform Enhance Trusted Agent (ETA) duties ● Position may require lifting of objects (i.e., IT Hardware), reaching/bending/kneeling (i.e. plug in cables) and other moderately strenuous activity ● Manages the functionality and efficiency of a group of computers running on one or more operating systems WHAT YOU’LL NEED TO SUCCEED: ● Required Experience: 3+ years of related experience ● Required Technical Skills: Installs, modifies, and repairs computer hardware and software both in person and using remote access tools ● Required: IAT Level II certificate is required (Ie Security + and Computing Environment Certificate such as MD -102 ● Security Clearance Level: TS/SCI ● Required Skills and Abilities: Maintains current knowledge of relevant technology as assigned ● Travel may be required to support the mission ● Ability to handle multiple competing priorities in a fast-paced environment. ● Act as a resource to train end-users on proper system use, maintenance, and troubleshooting procedures. ● Offer remote support to government clients as needed, guiding them through troubleshooting steps when on-site visits are not feasible. ● Maintain a productive working relationship with direct and indirect customers while protecting the business interests. ● Assist with customer needs and strive to resolve any issues in a prompt manner. ● If required must work shift work, to include on-call holidays and weekends. ● Proficiency in troubleshooting hardware, software, and networking issues. ● Ability to read and interpret technical manuals, schematics, and wiring diagrams. ● Excellent communication skills and the ability to explain technical concepts to non-technical users. ● Strong customer service orientation with a problem-solving mindset. ● Location: US Embassy, Bogota, Colombia. ● Assignments may be broad in nature, requiring originality and innovation in determining how to accomplish tasks. Location: On Customer Site US Citizenship Required GDIT IS YOUR PLACE: ● Full-flex work week to own your priorities at work and at home ● 401K with company match ● Comprehensive health and wellness packages ● Internal mobility team dedicated to helping you own your career ● Professional growth opportunities including paid education and certifications ● Cutting-edge technology you can learn from ● Rest and recharge with paid vacation and holidays Top Secret/SCI Salary and Benefit Information The likely salary range for this position is $85,000 - $115,000. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range. Total compensation for international positions varies by tax, social security, and immigration statuses, as well as location. Generally, an international assignment may include allowances, premium uplifts, and/or relocation or transportation benefits, above base salary range noted. View information about benefits and our total rewards program. About Our Work We are GDIT. A global technology and professional services company that delivers technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across over 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, cloud, cyber and application development. Together with our customers, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology. Join our Talent Community to stay up to date on our career opportunities and events at gdit.com/tc. 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