Job summary We're looking for a BDC Specialist to support one of our U.S.-based clients. This is a key role in our team, focused on managing customer relationships, turning leads into appointments, and delivering outstanding service. Responsibilities - Make outbound calls to prospective and existing customers to schedule appointments and follow up on inquiries. - Convert leads into qualified appointments through effective, customer-focused communication. - Keep customer records accurate and up-to-date in the CRM system. - Build and maintain strong relationships with clients to ensure an exceptional customer experience. - Collaborate with internal teams to understand customer needs and resolve any issues promptly. - Meet or exceed performance goals, including appointment conversions and customer satisfaction metrics. - Stay informed about products, services, and industry updates to effectively handle customer questions. - Adapt quickly to changing priorities while consistently delivering high-quality service. Desired requirements - English proficiency at C1 level or higher (written and spoken). - Bachelor's degree (would be a plus). - Excellent communication and interpersonal skills. - Strong organizational abilities and attention to detail. - Experience using Microsoft Office 365 and CRM platforms. - Problem-solving mindset and ability to work in a fast-paced environment. - Previous experience in customer service, sales, or business development is a plus. Benefits - A long-term, stable position with room for professional growth. - A fully remote role with a supportive team based in Colombia. - We're a human-centered company: we value people, not just performance. - Enjoy a flexible work culture that adapts to your needs while keeping results in focus. - Work with international clients and boost your career in business development. Descripción del trabajo Lorem ipsum dolor sit amet , consectetur adipiscing elit. Nullam tempor vestibulum ex, eget consequat quam pellentesque vel. Etiam congue sed elit nec elementum. Morbi diam metus, rutrum id eleifend ac, porta in lectus. Sed scelerisque a augue et ornare. Donec lacinia nisi nec odio ultricies imperdiet. Morbi a dolor dignissim, tristique enim et, semper lacus. Morbi laoreet sollicitudin justo eget eleifend. Donec felis augue, accumsan in dapibus a, mattis sed ligula. Vestibulum at aliquet erat. Curabitur rhoncus urna vitae quam suscipit , at pulvinar turpis lacinia. Mauris magna sem, dignissim finibus fermentum ac, placerat at ex. Pellentesque aliquet, lorem pulvinar mollis ornare, orci turpis fermentum urna, non ullamcorper ligula enim a ante. Duis dolor est, consectetur ut sapien lacinia, tempor condimentum purus. Obtén acceso completo Accede a todos los puestos de alto nivel y consigue el trabajo de tus sueños. Inscríbete ahora