Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart, and accessible. Our technology and innovation, partnerships, and networks combine to deliver a unique set of products and services that help people, businesses, and governments realize their greatest potential. Title and Summary Senior Managing Consultant, Advisors & Consulting Services, Authorizations & Fraud Subject Matter Expert Job Description Summary The Services team is a key differentiator for Mastercard, providing cutting-edge services that help our customers grow. Focused on thinking big and scaling fast globally, this agile team is responsible for end-to-end solutions for a diverse customer base. We combine management consulting with rich data assets and in-house technology to provide strategic insights and recommendations. Our services include consulting, loyalty and marketing programs, business experimentation, and data-driven risk management, mainly in the payments industry but also working with retailers, airlines, and other enterprises. We seek passionate professionals who share our vision for data-driven consulting to join us and shape our growth. Make an Impact as a Senior Managing Consultant and Fraud SME As a trusted advisor, you will lead or advise on Fraud client engagements, oversee project teams, and provide industry expertise. You will manage client relationships, guide project delivery, mentor junior staff, and contribute to Mastercard’s knowledge base. Your role will influence client transformation and organizational growth. Bring Your Passion and Expertise We value core competencies such as: Passion: Taking responsibility and guiding teams to deliver high-quality results. Subject Matter Expertise: Being the go-to expert in [insert area], supporting sales and product development, and mentoring others. Problem Solving: Leading teams to identify critical issues and develop business-focused solutions. Analytic Excellence: Demonstrating strong problem-solving and quantitative skills. Project Management: Focusing on project delivery with business clients. Client Management: Building confidence and managing stakeholder expectations. Communication and Presence: Effectively communicating complex ideas verbally and in writing. Teamwork: Motivating teams and fostering collaboration. Commercial Orientation: Identifying opportunities for leveraging expertise. Leadership: Instilling ownership and risk-taking. Integrity: Upholding Mastercard’s values. Diverse Perspective: Bringing unique skills or approaches. Qualifications: Undergraduate or master’s degree Expertise/certifications in Authorizations, Fraud, Chargebacks Experience in consulting is a bonus Managing multiple projects and mentoring experience Strong analytical and communication skills in English and local language(s) Ability to build relationships with clients Proficiency in Word, Excel, PowerPoint; SQL/data skills preferred Eligible to work and travel as required Corporate Security Responsibility All Mastercard employees must adhere to security policies, ensure confidentiality, report violations, and complete mandatory trainings. #J-18808-Ljbffr